SMS Delivery Delays and Failures to and from Claro Network in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures to and from Claro Network in Brazil. This incident is now resolved.

Posted Jun 11, 2025 - 12:02 PDT

Monitoring

We are observing an improvement with SMS delivery delays and failures to and from Claro Network in Brazil. Our Engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 11, 2025 - 10:05 PDT

Update

We continue experiencing SMS delivery delays and failures to and from Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 11, 2025 - 07:34 PDT

Update

We are still experiencing SMS delivery delays and failures to and from Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 11, 2025 - 05:43 PDT

Investigating

We are experiencing SMS delivery delays and failures to and from Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 11, 2025 - 04:51 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).