Intermittent Flex connection failures

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Feb 10, 2020 - 16:34 PST

Monitoring

Our engineering team has implemented a fix and we're no longer observing intermittent Flex token renewal failures. We'll continue to monitor the issue and update this status as needed.

Posted Feb 10, 2020 - 14:01 PST

Investigating

Our engineering team is currently investigating an issue causing Flex token renewals to fail intermittently. We're working to identify this issue and we'll provide more information as it becomes available.

Posted Feb 10, 2020 - 13:50 PST

This incident affected: FLEX (Flex Application Platform).