SMS Delivery Failure Towards Orange Network (630-086) and (630-089) in Congo

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to Congo with Orange Network (630-086) and (630-089). This incident has been resolved.

Posted Mar 12, 2021 - 16:29 PST

Monitoring

We are observing SMS delivery sending improvements to Congo with Orange Network (630-086) and (630-089). We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 12, 2021 - 14:56 PST

Investigating

We are experiencing delivery failures sending to Congo with Orange Network (630-086) and (630-089). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.

Posted Mar 12, 2021 - 13:25 PST