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        SMS Failures and Delays to Nigeria Airtel

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures and delays when sending messages to Nigeria Airtel.. This incident has been resolved.
        Posted Jul 30, 2021 - 17:57 PDT

        Monitoring

        We are observing recovery in SMS delivery failures and delays when sending messages to Nigeria Airtel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 30, 2021 - 15:52 PDT

        Update

        We are experiencing SMS delivery failures and delays when sending messages to Nigeria Airtel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 30, 2021 - 15:01 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Delays to Airtel Networks in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 30, 2021 - 14:52 PDT