We are no longer experiencing SMS delivery delays when sending messages to Algar Network in Brazil. This incident has been resolved.
Posted Dec 02, 2021 - 11:57 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Algar Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 02, 2021 - 10:18 PST
Update
We are experiencing SMS delivery delays when sending messages to Algar Network in Brazil for a small subset of Twilio customers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 02, 2021 - 09:23 PST
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays to Algar Network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Dec 02, 2021 - 09:14 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).