Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany

Incident Report for Twilio

Resolved

The incident has been resolved and voice calls between Twilio Germany Phone Numbers and network subscribers on affected networks in Germany are operating normally.

Posted Sep 15, 2026 - 09:15 PDT

Monitoring

We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 15, 2026 - 07:13 PDT

Update

Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 15, 2026 - 03:49 PDT

Update

Twilio customers may be experiencing voice call failures between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 15, 2026 - 01:42 PDT

Investigating

Twilio customers may be experiencing voice call failures between a subset of Twilio Germany Phone Numbers and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 15, 2026 - 00:40 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).