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        MMS Delivery Failures on Sprint

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Nov 22, 2020 - 15:42 PST

        Update

        We are continuing to monitor for any further issues.
        Posted Nov 22, 2020 - 14:21 PST

        Monitoring

        A fix has been implemented and we are monitoring the results.
        Posted Nov 22, 2020 - 13:38 PST

        Update

        We are continuing to investigate this issue.
        Posted Nov 22, 2020 - 12:36 PST

        Investigating

        We are experiencing delays with Message Status Events for a small subset of short code MMS messages sent towards Sprint US. Actual message delivery is not impacted.
        Posted Nov 22, 2020 - 12:34 PST
        This incident affected: PROGRAMMABLE MESSAGING (MMS).
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