Twilio Console Billing Usage Summary Page in an Endless Loop

Incident Report for Twilio

Resolved

The billing usage summary page issue has been resolved and the Twilio Console is operating normally at this time.

Posted Sep 30, 2021 - 17:36 PDT

Monitoring

The Twilio billing usage summary page is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 30, 2021 - 16:48 PDT

Update

We are investigating a service interruption with the billing console usage summary page continuously reloading. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 30, 2021 - 16:36 PDT

Investigating

Our monitoring systems have detected a potential issue with billing console usage summary page. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 30, 2021 - 16:12 PDT

This incident affected: TWILIO PLATFORM (Billing).