Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Report Delays to US Networks via a Subset of Short Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS delivery report delays when sending to the Verizon & AT&T Network via Short Codes for a subset of customers.
Update
We continue observing recovery in MMS delivery report delays when sending to the Verizon & AT&T Network via Short Codes for a subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in MMS delivery report delays when sending to the Verizon & AT&T Network via Short Codes for a subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing delays in MMS delivery reports when sending to the Verizon & AT&T Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing delays in MMS delivery reports when sending to the Verizon & AT&T Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing delays in MMS delivery reports when sending to the Verizon & AT&T Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing delays in MMS delivery reports when sending to the Verizon & AT&T Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (MMS Short Code, North America).