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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      TaskRouter and Flex Degraded
      Incident Report for Twilio
      Resolved
      We are no longer seeing degradation for TaskRouter and Flex. The issue has been resolved.
      Posted Jan 25, 2021 - 10:50 PST
      Monitoring
      Flex was degraded between 09:27 and 09:56 Pacific Time earlier today. During this period, customers may have experienced trouble creating new tasks, logging into Flex, and changing TaskRouter settings in the console. The issue has been resolved, and we are monitoring the service for an additional 30 minutes.
      Posted Jan 25, 2021 - 10:18 PST
      Investigating
      Our monitoring systems have detected a potential issue with TaskRouter. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jan 25, 2021 - 09:56 PST
      This incident affected: FLEX (TaskRouter, Flex Application Platform).
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