MMS Delivery Delays From And To Multiple Networks in United States of America Via A Subset Of Twilio Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to and from Multiple Networks in the United States of America. This incident has been resolved.

Posted Feb 01, 2026 - 00:39 PST

Monitoring

We are observing recovery in MMS/SMS delivery delays when sending messages to and from Multiple Networks in the United States of America. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 31, 2026 - 22:05 PST

Update

We continue experiencing MMS delivery delays when sending messages to and from Multiple Networks in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 31, 2026 - 19:52 PST

Update

We are continuing to investigate this issue.

Posted Jan 31, 2026 - 18:06 PST

Update

We continue experiencing MMS delivery delays when sending messages to and from Multiple Networks in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 31, 2026 - 18:00 PST

Investigating

We are experiencing MMS delivery delays when sending messages to and from Multiple Networks in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 31, 2026 - 17:00 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).