Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Short code and long code SMS delivery delays in the US

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Jun 26, 2019 - 08:22 PDT

        Monitoring

        We're seeing a recovery in SMS delivery. We will continue to monitor closely for the next 30 minutes.
        Posted Jun 26, 2019 - 08:10 PDT

        Investigating

        We have detected SMS delivery delays for messages sent to a subset of US short codes from US handsets and for long code SMS sent from US Verizon handsets towards US long codes. We are working with the carrier to resolve the issue and will provide additional information as it becomes available.
        Posted Jun 26, 2019 - 07:56 PDT
        This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America).
        ← Current Status Powered by Atlassian Statuspage