We are no longer experiencing SMS delivery delays to India over a subset of pre-registered sender ID. This incident has been resolved.
Posted May 26, 2022 - 08:48 PDT
Monitoring
We are observing recovery in SMS delivery to India over a subset of pre-registered sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 26, 2022 - 06:56 PDT
Update
We are experiencing SMS delivery to the Idea Network in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted May 26, 2022 - 04:07 PDT
Identified
We are experiencing SMS delivery to the Idea Network in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted May 26, 2022 - 02:08 PDT
Investigating
We are experiencing SMS delivery Issues to India (404-19) Over a Subset of Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted May 26, 2022 - 01:09 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).