SMS Delivery Issues to India (404-19) Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to India over a subset of pre-registered sender ID. This incident has been resolved.

Posted May 26, 2022 - 08:48 PDT

Monitoring

We are observing recovery in SMS delivery to India over a subset of pre-registered sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 26, 2022 - 06:56 PDT

Update

We are experiencing SMS delivery to the Idea Network in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 26, 2022 - 04:07 PDT

Identified

We are experiencing SMS delivery to the Idea Network in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 26, 2022 - 02:08 PDT

Investigating

We are experiencing SMS delivery Issues to India (404-19) Over a Subset of Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 26, 2022 - 01:09 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).