SMS Delivery Failures to Sudan Zain

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Sudan Zain. This incident has been resolved.

Posted Mar 02, 2021 - 13:37 PST

Monitoring

We are observing successful SMS delivery when sending messages to Sudan Zain for the last 45 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 02, 2021 - 12:26 PST

Update

We are still experiencing SMS delivery failures when sending messages to Sudan Zain. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 02, 2021 - 09:40 PST

Update

We are now experiencing SMS delivery failures when sending messages to Sudan Zain. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 02, 2021 - 07:44 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Sudan Zain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 02, 2021 - 06:47 PST