SMS Delivery Delay and Failures to HI3G Network in Denmark

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delay and failures to HI3G Network in Denmark. This incident has been resolved.

Posted Mar 20, 2025 - 12:37 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to HI3G Network in Denmark. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 20, 2025 - 10:55 PDT

Update

We are continuing to experience SMS delivery delays and failures to HI3G Network in Denmark . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 20, 2025 - 08:52 PDT

Update

We are continuing to experience SMS delivery delays and failures to HI3G Network in Denmark . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 20, 2025 - 06:53 PDT

Investigating

We are experiencing SMS delivery delay and failures to HI3G Network in Denmark . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 20, 2025 - 05:55 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).