AccSec - KPN Netherlands API Errors

Incident Report for Twilio

Resolved

Our engineers have monitored the fix and confirmed the issue with verify services has been resolved. All services are now operating normally at this time.

Posted Jan 20, 2026 - 19:36 PST

Update

This incident only impacts verify services. We are still experiencing this issue, and our engineers are working with our carrier partner to resolve it. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 20, 2026 - 12:40 PST

Update

This incident only impacts verify services. We are still experiencing this issue, and our engineers are working with our carrier partner to resolve it. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 20, 2026 - 08:53 PST

Update

This incident only impacts verify services. We are still experiencing this issue, and our engineers are working with our carrier partner to resolve it. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 20, 2026 - 06:51 PST

Investigating

This incident only impacts verify services. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Posted Jan 20, 2026 - 05:52 PST

This incident affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes).