We are no longer experiencing SMS delivery delays and failures when sending messages to Viettel Network in Burundi. This incident has been resolved.
Posted Jan 20, 2026 - 09:57 PST
Monitoring
We are observing recovery in SMS delivery delays and failures when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jan 19, 2026 - 13:07 PST
Update
We continue to experience SMS delivery delays and failures when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jan 18, 2026 - 17:17 PST
Update
We continue to experience SMS delivery delays and failures when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jan 17, 2026 - 17:52 PST
Update
We continue to experience SMS delivery delays and failures when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jan 16, 2026 - 17:49 PST
Update
We are continuing to experience SMS delivery delays and failures when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jan 15, 2026 - 17:49 PST
Update
We are continuing to experience SMS delivery delays and failures when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Jan 15, 2026 - 02:01 PST
Update
We are continuing to experience SMS delivery delays and failures when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Jan 14, 2026 - 17:02 PST
Update
We are continuing to experience SMS delivery delays and failures when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jan 14, 2026 - 12:18 PST
Update
We continue to experience SMS delivery delays and failures when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 14, 2026 - 10:18 PST
Investigating
We are experiencing SMS delivery delays and failures when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 14, 2026 - 09:18 PST
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).