SMS Delivery Delays to Mexico AT&T-Unefon Network from Registered Senders ID

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Mexico AT&T-Unefon Network from Registered senders ID. This incident has been resolved.

Posted Oct 01, 2021 - 18:07 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Mexico AT&T-Unefon Network from Registered senders ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 01, 2021 - 16:14 PDT

Update

We are continuing to experience SMS delivery delays to Mexico AT&T-Unefon Network from Registered senders ID. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.

Posted Oct 01, 2021 - 13:00 PDT

Update

We are continuing to experience SMS delivery delays to Mexico AT&T-Unefon Network from Registered senders ID. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.

Posted Oct 01, 2021 - 10:50 PDT

Update

We are experiencing SMS delivery delays to Mexico AT&T-Unefon Network from Registered senders ID. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Posted Oct 01, 2021 - 09:50 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Mexico AT&T-Unefon Network from Registered senders ID. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 01, 2021 - 09:46 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).