SMS Delivery Delays To Etisalat Network (412-50) In Afghanistan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Etisalat network in Afghanistan. This incident has been resolved.

Posted Jan 03, 2023 - 23:30 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the Etisalat network in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Jan 03, 2023 - 23:01 PST

Update

We are continuing to work with our carrier partner to investigate the issue causing SMS delivery delays when sending messages to the Etisalat network in Afghanistan. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 03, 2023 - 18:30 PST

Update

We are continuing to work with our carrier partner to investigate the issue causing SMS delivery delays when sending messages to the Etisalat network in Afghanistan. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 03, 2023 - 14:30 PST

Update

We are continuing to work with our carrier partner to investigate the issue causing SMS delivery delays when sending messages to the Etisalat network in Afghanistan. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 03, 2023 - 12:30 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Etisalat network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 03, 2023 - 11:36 PST

This incident affected: CARRIER NETWORK (SMS, APAC).