Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Receipt Delays from Twilio to Bitel Peru

        Incident Report for Twilio

        Resolved

        The incident has been resolved and SMS delivery receipts from Twilio to Bitel network subscribers in Peru are operating normally.
        Posted Jun 17, 2026 - 10:32 PDT

        Monitoring

        We have observed a recovery in SMS delivery receipts from Twilio to Bitel network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 17, 2026 - 08:29 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed or failing. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jun 17, 2026 - 04:51 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed or failing. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 17, 2026 - 02:46 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 17, 2026 - 01:42 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).