Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Error When Accessing Twilio Messaging Compliance Brands on the Twilio Console

        Incident Report for Twilio

        Resolved

        The issue with the Twilio Console on our Messaging Compliance page has been resolved and the service is operating normally at this time.
        Posted 1 month ago. Jan 29, 2025 - 15:36 PST

        Update

        The Messaging Compliance Brand page on the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted 1 month ago. Jan 29, 2025 - 15:19 PST

        Monitoring

        The Messaging Compliance Brand page on the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted 1 month ago. Jan 29, 2025 - 13:18 PST

        Update

        Our engineers have identified the issue causing the error on the Messaging Compliance Brand page on the Twilio Console and are working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted 1 month ago. Jan 29, 2025 - 03:29 PST

        Update

        Our engineers have identified the issue causing the error on the Messaging Compliance Brand page on the Twilio Console and are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted 1 month ago. Jan 28, 2025 - 19:27 PST

        Identified

        Our engineers have identified the issue causing the error on the Messaging Compliance Brand page on the Twilio Console and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted 1 month ago. Jan 28, 2025 - 15:19 PST

        Update

        We continue to investigate an error on the Messaging Compliance Brand page on the Twilio Console. Some customers will experience a error in processing their request when loading their A2P Brands. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted 1 month ago. Jan 28, 2025 - 13:29 PST

        Update

        We are investigating an error on the Messaging Compliance Brand page on the Twilio Console. Some customers will experience a error in processing their request when loading their A2P Brands. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted 1 month ago. Jan 28, 2025 - 12:24 PST

        Update

        We are investigating an error on the Messaging Compliance Brand page on the Twilio Console. Some customers will experience a error in processing their request when loading their A2P Brands. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted 1 month ago. Jan 28, 2025 - 12:24 PST

        Update

        We are investigating an error on the Messaging Compliance Brand page on the Twilio Console. Some customers will experience a error in processing their request when loading their A2P Brands. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted 1 month ago. Jan 28, 2025 - 12:23 PST

        Investigating

        We've become aware of a potential issue with the Twilio Console on our Messaging Compliance page. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted 1 month ago. Jan 28, 2025 - 12:15 PST
        This incident affected: DEVELOPER TOOLS (Console).