High packet loss for inbound calls to German numbers.

Incident Report for Twilio

Resolved

The issue has been resolved. The traffic is back to normal with no expected packet loss.

Posted Mar 25, 2020 - 05:59 PDT

Investigating

We are experiencing high traffic packet loss for inbound calls to Germany. our engineers are investigating the issue with the underlying carrier. We will provide more updates as soon as they become available.

Posted Mar 25, 2020 - 03:24 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).