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        Canada Account Security Service Partner Maintenance

        Scheduled Maintenance Report for Twilio

        Completed

        The scheduled maintenance has been completed.
        Posted Feb 11, 2026 - 13:00 PST

        In progress

        Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Posted Feb 11, 2026 - 12:43 PST

        Scheduled

        Our service partner is conducting an emergency maintenance from 11 February 2026 at 10:00 PST until 11 February 2026 at 13:00 PST. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Posted Feb 11, 2026 - 12:40 PST
        This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).