SMS Delivery Delays to ATT From Toll-Free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to ATT from Toll-Free Numbers. This incident has been resolved.

Posted Oct 26, 2022 - 09:41 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to ATT from Toll-Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 26, 2022 - 07:47 PDT

Identified

Our engineers have identified the issue causing SMS delivery delays when sending messages to ATT from Toll-Free Numbers and are working to deploy a fix with our carrier partner. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 26, 2022 - 07:15 PDT

Update

We are experiencing SMS delivery delays when sending messages to ATT from Toll-Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 26, 2022 - 06:45 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 26, 2022 - 06:26 PDT

This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).