Devices Using Super SIM May Experience Delays Booking Esim-Profiles

Incident Report for Twilio

Resolved

We are no longer experiencing delay in booking new esim-profiles. This incident has been resolved.

Posted Nov 10, 2022 - 03:22 PST

Monitoring

We are now seeing recovery in booking new esim-profiles. We are continuing to monitor for service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 10, 2022 - 01:20 PST

Update

We are investigating an issue where the customers may experience delays booking new esim-profiles. We are actively working to identify and resolve the issue. We will provide another update in 2 hour or sooner once more information becomes available.

Posted Nov 10, 2022 - 00:25 PST

Investigating

We are investigating an issue where the customers may experience delays booking new esim-profiles. We are actively working to identify and resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.

Posted Nov 09, 2022 - 23:40 PST