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SMS Delivery Failure to Liberty Mobile in Puerto Rico via Subset of Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to Liberty Mobile in Puerto Rico via a subset of shortcodes. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery failure to Liberty Mobile in Puerto Rico via a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery failure to Liberty Mobile in Puerto Rico via a subset of shortcodes. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery failure to Liberty Mobile in Puerto Rico via a subset of shortcodes. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery failure to Liberty Mobile in Puerto Rico via a subset of shortcodes. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS Delivery Failure to Liberty Mobile in Puerto Rico 313-790 via Subset of Shortcodes. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Investigating
We are experiencing SMS Delivery Failure to Liberty Mobile in Puerto Rico 313-790 via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).