We have fully investigated the inbound call failures to Twilio toll-free numbers, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Posted Jul 16, 2021 - 18:04 PDT
We've become aware of a potential issue with receiving calls to Twilio Toll Free Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.