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Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
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Call failures to Twilio numbers in Singapore
Incident Report for Twilio
This incident has been resolved.
Posted Mar 17, 2020 - 02:19 PDT
We are continuing to investigate this issue with our carrier partner and will provide further updates once they are available.
Posted Mar 16, 2020 - 22:47 PDT
We continue to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.
Posted Mar 16, 2020 - 20:36 PDT
We have noticed inbound calls to Twilio numbers in Singapore are failing. Our engineers are working with our carrier partner to resolve the issue. We will update here once more information becomes available.
Posted Mar 16, 2020 - 19:41 PDT
This incident affected: CARRIER NETWORK (Voice, APAC).