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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      High Packet Loss for Voice Calls to Italy
      Incident Report for Twilio
      Resolved
      The issue affecting high packet loss for inbound voice calls to Italy has been resolved, and the service is functioning normally at this time.
      Posted Apr 15, 2024 - 04:26 PDT
      Monitoring
      We have started seeing recovery in high packet loss for inbound voice calls to Twilio numbers in Italy. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 15, 2024 - 02:36 PDT
      Investigating
      We are investigating high packet loss for inbound voice calls to Twilio numbers in Italy. We expect to provide an update in 1 hour or as soon as more information becomes available.
      Posted Apr 15, 2024 - 01:37 PDT
      This incident affected: CARRIER NETWORK (Voice, Europe).
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