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      Issues related to Zipwhip's Software
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        Customers unable to purchase UK Mobile Numbers
        Incident Report for Twilio
        Resolved
        The incident where customers were unable to purchase UK mobile phone numbers due to address requirement restrictions has been resolved.
        Posted Apr 15, 2024 - 10:25 PDT
        Monitoring
        Our engineers have deployed a fix for the issue where customers were unable to purchase UK mobile phone numbers due to address requirement restrictions. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Apr 15, 2024 - 09:54 PDT
        Investigating
        We're continuing to investigate an issue reported when purchasing UK mobile phone numbers due to new address requirements. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 15, 2024 - 09:02 PDT
        Identified
        We're investigating an issue reported when purchasing UK mobile phone numbers due to new address requirements. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 15, 2024 - 08:04 PDT
        This incident affected: PHONE NUMBERS.