SMS delivery delays to and from the O2 network in Germany

Incident Report for Twilio

Resolved

The issue is solved now and the messages flow is back to normal on O2 Germany.

Posted Jan 21, 2020 - 03:02 PST

Monitoring

We are observing recovery for messages sent and received for O2 network in Germany. We will keep monitoring the status and provide further updates in the next hour.

Posted Jan 21, 2020 - 02:44 PST

Investigating

We are experiencing SMS non-delivery of both sent and received messages for the O2 network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jan 21, 2020 - 00:05 PST

This incident affected: CARRIER NETWORK (SMS, Europe).