We have fully investigated the billing issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Posted Apr 18, 2024 - 16:33 PDT
Update
Our engineers are currently investigating the customer impact of a retroactive issue with billing recharges and account suspensions. We will follow up and provide customer impact details within 2 hours.
Posted Apr 18, 2024 - 14:13 PDT
Investigating
Our engineers are currently investigating the customer impact of a retroactive issue with billing recharges and account suspensions. We will follow up and provide customer impact details within 2 hours.
Posted Apr 18, 2024 - 14:12 PDT
Monitoring
Our engineers are currently investigating the customer impact of a retroactive issue with billing recharges and account suspensions. We will follow up and provide customer impact details within 2 hours.
