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Twilio Services
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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Multiple Brazilian Networks
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays to Brazil. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays to Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
The issue causing SMS delivery delays to multiple Brazilian networks has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays to multiple Brazilian networks, including Claro, VIVO, TIM and OI Networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with SMS delivery delays to Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).