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        Twilio Websites Returning 500 Errors

        Incident Report for Twilio

        Resolved

        The issue affecting some Twilio websites returning 500 errors has been resolved, and the service is functioning normally at this time.
        Posted Feb 19, 2026 - 17:18 PST

        Monitoring

        We have started seeing recovery for some Twilio websites returning 500 errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Feb 19, 2026 - 16:48 PST

        Update

        We continue to investigate an issue where some Twilio websites are returning 500 errors. Our engineering teams are actively working to identify the root cause and restore full functionality as quickly as possible. We want to emphasize that Twilio products continue to work without any issues. We will provide another update in 30 minutes or as soon as more information becomes available.

        Thank you for your patience while we work to resolve this.
        Posted Feb 19, 2026 - 16:24 PST

        Investigating

        We continue investigating an issue where some Twilio websites are returning 500 errors. Our engineering teams are actively working to identify the root cause and restore full functionality as quickly as possible. We want to emphasize that Twilio products continue to work without any issues. We will provide another update in 30 minutes or as soon as more information becomes available.

        Thank you for your patience while we work to resolve this.
        Posted Feb 19, 2026 - 15:54 PST

        Identified

        We are currently investigating an issue where some Twilio websites are returning 500 errors. Our engineering teams are actively working to identify the root cause and restore full functionality as quickly as possible. We want to emphasize that Twilio products continue to work without any issues. We will provide updates in 15 minutes or as soon as more information becomes available.

        Thank you for your patience while we work to resolve this.
        Posted Feb 19, 2026 - 15:39 PST

        Investigating

        Our monitoring systems have detected a potential issue with Twilio websites. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Feb 19, 2026 - 15:28 PST
        This incident affected: TWILIO PLATFORM (Other).