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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Receipts Delay to Telefonica Network in Multiple Countries
Incident
Report for Twilio
Resolved
The issue affecting intermittent delays with SMS delivery receipts when sending messages to Telefonica Network in multiple countries. has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for delays with SMS delivery receipts when sending messages to Telefonica Network in multiple countries. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are experiencing delays with SMS delivery receipts when sending messages to Telefonica Network in multiple countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing delays with SMS delivery receipts when sending messages to Telefonica Network in multiple countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays with SMS delivery receipts when sending messages to Telefonica Network in multiple countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential delay with SMS delivery receipts to Telefonica Network in multiple countries. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).