SMS delivery degraded towards Claro, Brazil

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jun 21, 2019 - 05:25 PDT

Monitoring

We are observing recovery for delivery degradation issue when sending SMS towards Brazil Claro network. Our teams continue to monitor the service and will provide an update as soon as we have more information

Posted Jun 21, 2019 - 05:06 PDT

Investigating

We are observing increased delivery delays for SMS sent to and from the Claro network in the Brazil. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Jun 21, 2019 - 04:45 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).