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        SMS Delivery Report Delays to Multiple Brazil Networks on Twilio Brazil Short Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays when sending to multiple Brazil networks. This incident has been resolved.
        Posted Jan 06, 2022 - 15:46 PST

        Monitoring

        We are observing recovery in receiving message delivery reports when sending messages to multiple Brazil networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 06, 2022 - 14:04 PST

        Update

        We are continuing to work with our carrier partner to resolve delays in receiving message delivery reports when sending to multiple Brazil networks on Twilio Brazil short codes. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 06, 2022 - 10:52 PST

        Update

        We are continuing to work with our carrier partner to resolve delays in receiving message delivery reports when sending to multiple Brazil networks on Twilio Brazil short codes. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 06, 2022 - 08:50 PST

        Update

        We are experiencing delays in receiving message delivery reports when sending to multiple Brazil networks on Twilio Brazil short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 06, 2022 - 07:48 PST

        Investigating

        Our monitoring systems have detected a potential issue with Shortcode SMS Delivery Report Delays to Multiple Brazil Networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jan 06, 2022 - 07:13 PST