Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays/Failures to Orange network in French Guiana
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays/failures when sending messages to Orange network in French Guiana. This incident has been resolved.
Monitoring
We are observing recovery in MMS/SMS delivery delays when sending messages to Orange network in French Guiana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays/failures when sending messages to Orange network in French Guiana, potentially impacting 52.29% of overall Twilio Traffic within this network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays/failures when sending messages to Orange network in French Guiana, potentially impacting 52.29% of overall Twilio Traffic within this network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE MESSAGING (SMS).