Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays and Failures to Ncell Network in Nepal

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays and failures when sending messages to Ncell Network in Nepal. This incident has been resolved.
        Posted Jan 18, 2025 - 11:19 PST

        Monitoring

        We are observing recovery in SMS delivery delays and failures when sending messages to Ncell Network in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 18, 2025 - 09:23 PST

        Update

        We continue to experience SMS delivery delays and failures when sending messages to Ncell network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 18, 2025 - 05:26 PST

        Update

        We continue to experience SMS delivery delays and failures when sending messages to Ncell network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 18, 2025 - 03:28 PST

        Investigating

        We are experiencing SMS delivery delays and failures when sending messages to Ncell network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 18, 2025 - 02:22 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).