Address Creation Issue

Incident Report for Twilio

Resolved

We are no longer experiencing issue adding emergency addresses to phone numbers in console. This incident has been resolved.

Posted Sep 08, 2023 - 01:44 PDT

Monitoring

We are observing recovery in issue of adding emergency addresses to phone numbers which was resulting in console error. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 08, 2023 - 01:26 PDT

Update

We continue to experience failure with the address creation in Twilio Console. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 07, 2023 - 23:53 PDT

Investigating

We continue to experience failure with the address creation in Twilio Console. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 07, 2023 - 22:53 PDT

Monitoring

We have started seeing recovery for address creation in Twilio Console. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 07, 2023 - 22:26 PDT

Update

We’ve become aware of an issue with the address creation in Twilio Console. Although addresses were created successfully we are seeing failures when fetching them. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour, or as soon more information becomes available.

Posted Sep 07, 2023 - 21:31 PDT

Investigating

Our monitoring systems have detected a potential issue with address creation. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 07, 2023 - 20:44 PDT

This incident affected: PHONE NUMBERS.