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Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
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Elevated Errors for Programmable Voice Through REST API
Incident
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Resolved
This incident has been resolved.
Monitoring
We have resolved the issue causing elevated errors for Programmable Voice through the REST API. Voice calls remained operational throughout. All systems are fully operational.
Investigating
We are currently experiencing elevated errors for Programmable Voice through the REST API. Voice calls are not impacted. Our engineers have identified the issue and are working to restore service. We will provide additional information as soon as possible.
This incident affected: TWILIO PLATFORM (REST API).
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