Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Software
        Scheduled maintenance
        System Metrics
        SMS Delivery Failures To Smartfren Telecom Network In Indonesia
        Incident Report for Twilio
        Resolved
        We are no longer experiencing SMS Delivery Failures To Smartfren Telecom Network In Indonesia. This incident has been resolved.
        Posted Dec 11, 2024 - 01:03 PST
        Monitoring
        We are observing recovery in SMS Delivery Failures To Smartfren Telecom Network In Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 10, 2024 - 23:13 PST
        Update
        We are experiencing SMS delivery delays when sending messages to Smartfren Telecom Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 10, 2024 - 20:13 PST
        Update
        We are experiencing SMS delivery delays when sending messages to Smartfren Telecom Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 10, 2024 - 18:22 PST
        Update
        We are experiencing SMS delivery delays when sending messages to Smartfren Telecom Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 10, 2024 - 17:26 PST
        Investigating
        Our monitoring systems have detected a potential issue SMS Delivery Failures To Smartfren Telecom Network In Indonesia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Dec 10, 2024 - 17:24 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).