Delays and Failures Provisioning 10DLCs with US Carriers

Incident Report for Twilio

Resolved

Issue with toll-free, 10DLC provisioning and cancellations has been resolved and services are operating normally at this time.

Posted Oct 12, 2023 - 07:18 PDT

Investigating

Our monitoring systems have detected a potential issue with toll-free and 10DLC provisioning and cancellations. Our engineering team has been alerted and is actively investigating. We will update in 1 hour as soon as we have more information.

Posted Oct 12, 2023 - 06:09 PDT

This incident affected: PHONE NUMBERS.