SMS Delivery Delays to Subset of South Africa Twilio Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to a subset of Twilio South Africa numbers. This incident has been resolved.

Posted Feb 15, 2024 - 14:52 PST

Monitoring

We are observing recovery in SMS delivery delays to a subset of Twilio South Africa numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 15, 2024 - 12:42 PST

Update

We continue to experience SMS delivery delays to a subset of Twilio South Africa numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 15, 2024 - 12:16 PST

Investigating

We are experiencing SMS delivery delays to a subset of Twilio South Africa numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 15, 2024 - 11:20 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).