Inbound Call Failures to a Subset of Twilio Ireland Phone Numbers

Incident Report for Twilio

Resolved

We are no longer observing inbound call failures to Twilio Ireland phone numbers. This incident has been resolved and the service is functioning normally at this time.

Posted Aug 04, 2020 - 17:22 PDT

Update

We continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 04, 2020 - 15:50 PDT

Investigating

We are observing a subset of call failures to Twilio Ireland phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 04, 2020 - 14:50 PDT

This incident affected: PROGRAMMABLE VOICE (PSTN) and CARRIER NETWORK (Voice, Europe).