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        SMS Delivery and Calls Failure from and to Smart Telecom Network in Nepal

        Incident Report for Twilio

        Resolved

        We are still experiencing SMS delivery and Calls failures from and to Smart Telecom network in Nepal. Taking into consideration the impact of this, we are closing this incident post and will reach out to the impacted customers individually for further follow-ups.
        Posted May 31, 2023 - 10:37 PDT

        Update

        We are still experiencing SMS delivery and Calls failures from and to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 30, 2023 - 16:59 PDT

        Update

        We are still experiencing SMS delivery and Calls failures from and to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 29, 2023 - 17:10 PDT

        Update

        We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 29, 2023 - 13:24 PDT

        Update

        We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 28, 2023 - 13:39 PDT

        Update

        We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available
        Posted May 27, 2023 - 13:30 PDT

        Update

        We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available
        Posted May 26, 2023 - 13:40 PDT

        Update

        We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available
        Posted May 25, 2023 - 13:44 PDT

        Update

        We continue to observe SMS delivery delays and failures when sending messages to the Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted May 24, 2023 - 21:04 PDT

        Update

        We are continuing to investigate this issue.
        Posted May 24, 2023 - 13:18 PDT

        Update

        We continue to observe SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted May 24, 2023 - 13:18 PDT

        Update

        We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted May 24, 2023 - 09:26 PDT

        Update

        We continue to observe SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 24, 2023 - 07:28 PDT

        Investigating

        We are experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 24, 2023 - 06:31 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).