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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery and Calls Failure from and to Smart Telecom Network in Nepal
Incident
Report for Twilio
Resolved
We are still experiencing SMS delivery and Calls failures from and to Smart Telecom network in Nepal. Taking into consideration the impact of this, we are closing this incident post and will reach out to the impacted customers individually for further follow-ups.
Update
We are still experiencing SMS delivery and Calls failures from and to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery and Calls failures from and to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available
Update
We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available
Update
We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available
Update
We continue to observe SMS delivery delays and failures when sending messages to the Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We continue to observe SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to observe SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays and failures sending to Smart Telecom network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).