Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Delays to US Verizon from a Subset of Twilio Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Verizon network in the US from a subset of Twilio shortcodes. This incident has been resolved.
Monitoring
We are observing recovery in MMS delivery delays when sending messages to Verizon network in the US from a subset of Twilio shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience MMS delivery delays to Verizon network in the US from a subset of Twilio shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Investigating
We are experiencing MMS delivery delays to Verizon network in the US from a subset of Twilio shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (MMS Short Code, North America).