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        Inbound connectivity to some Brazil Twilio numbers

        Incident Report for Twilio

        Resolved

        We have resolved an issue with connectivity of some inbound calls to Twilio phone numbers in Sao Paulo and Rio de Janeiro, Brazil. Service was impacted from 19:43 GMT - 19:57 GMT. The service has fully recovered, and is now operating normally.
        Posted Jan 09, 2017 - 13:41 PST

        Investigating

        We are investigating an issue with connectivity of some inbound calls to Twilio phone numbers in multiple regions in Brazil. We will provide another update in 30 minutes.
        Posted Jan 09, 2017 - 13:17 PST
        This incident affected: ELASTIC SIP TRUNKING US1 (Origination US1) and PROGRAMMABLE VOICE US1 (PSTN US1).