SMS Delivery Delays When Sending Messages to Argentina Movistar

Incident Report for Twilio

Resolved

SMS delivery delays when sending messages to Argentina Movistar has been resolved and the service is operating normally at this time.

Posted Aug 17, 2020 - 15:55 PDT

Monitoring

We are observing successful SMS delivery to Argentina Movistar. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Aug 17, 2020 - 15:20 PDT

Update

We are experiencing SMS delivery delays when sending messages to Argentina Movistar. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Aug 17, 2020 - 14:07 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 17, 2020 - 13:59 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).