MMS Delivery Delays to US Toll-Free Numbers Over the Network AT&T

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays to US Toll-Free numbers over the AT&T network. This incident has been resolved.

Posted Nov 17, 2022 - 11:18 PST

Update

We continue to observe recovery in MMS delivery delays to US Toll-Free numbers over the AT&T network. We will continue monitoring the service to ensure a full recovery. We will provide another update within 2 hours or as soon as more information becomes available.

Posted Nov 17, 2022 - 10:37 PST

Monitoring

We are observing recovery in MMS delivery delays to US Toll-Free numbers over the AT&T network. We will continue monitoring the service to ensure a full recovery. We will provide another update within 30 minutes or as soon as more information becomes available.

Posted Nov 17, 2022 - 10:08 PST

Update

We are experiencing MMS delivery delays to US Toll-Free numbers over the AT&T network. Our engineers are working with our carrier partner to resolve this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 17, 2022 - 09:46 PST

Investigating

Our monitoring systems have detected a potential issue with MMS delivery to AT&T. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 17, 2022 - 09:31 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America).